Knowledge Base
Getting Started
Those new to the Help Centre and AdviceOS looking for guides on how to get started
Client Management
How to effectively create, update and manage clients and their information within Fact Find
Advanced Admin
This area covers off all compliance areas of AdviceOS including FDS, FTA and reporting
Modelling - Product & Strategy
How to use the modelling modules in AdviceOS including Product, Strategy (including Cashflow & Capital) and Planbuilder
Digital Portal
How to set up and manage Client Portal & digital calculators
User & Licensee Management
How to correctly configure User and Licensee Management areas of AdviceOS
Settings
Guides on how to configure AdviceOS, modify settings, create and change templates and set up external datafeeds
Advice Concepts
Other advice concepts including MultiGoal & Aged Care
Release Notes & Updates
This page includes the fortnightly release notes that capture the latest enhancements and fixes to AdviceOS as well as any additional updates to AOS
Frequently Asked Questions
Here you can view answer to the questions that are most commonly asked.
Video Library
A range of video tutorials to watch covering a number of topics within AdviceOS
Portfolio book
This area has a guide on how to create model portfolios on AdviceOS.
Recent Articles
Release Notes- March 2025 #3
Hi everyone, Please find attached the latest release notes documenting our new enhancements and fixes. Key updates are listed below: Enhancements Export to Excel report to show ‘Present Value' New reporting template to compare Custom platform to ...
Release Notes- March 2025 #2
Hi everyone, Please find attached the latest release notes documenting our new enhancements and fixes. Key updates are listed below: Enhancements Centrelink Updates - 20 March 2025 Midwinter SOA updates - Centrelink updates Shorten session duration ...
Release Notes- March 2025 #1
Hi all, Please find attached the latest release notes documenting our new enhancements and fixes. Key updates are listed below: Enhancement Resolution Life Added as a Supplier in Fact Find> Insurance Kind Regards, Midwinter Support Team
Release Notes- February 2025 #2
Hi all, Please find attached the latest release notes documenting our new enhancements and fixes. Key updates are listed below: Enhancement Life expectancy table updated Kind Regards, Midwinter Support Team
Release Notes- February 2025 #1
Hi all, Please find attached the latest release notes documenting our new enhancements and fixes. Key updates are listed below: Enhancement Performance enhancement for Portfolio Builder and Platform Builder dialogs. Issue Resolved Mismatch of current ...